General Virtual Assistant (Social Media & Admin Support)

Role Overview:

We are seeking a proactive and highly organized Virtual Assistant to support a growing business with a combination of social media engagement and administrative tasks. This role is not limited to scheduling content. It focuses heavily on authentic social media interaction, client communication, and ensuring consistent follow-through on tasks.

The ideal candidate is detail-oriented, responsive, and capable of working independently while maintaining strong communication and accountability.

Scope of Work:

Social Media Support

• Perform monthly scheduling of social media content (light workload; a few hours/month)

• Actively manage and engage on LinkedIn:

  • Share posts, videos, and content authentically (non-automated)

  • Engage with groups and relevant audiences

• Assist in improving content reach and engagement

• (Optional/Plus) Create or rewrite posts in a natural, human tone (non-AI sounding)

• (Optional/Plus) Create simple graphics or video content

Client Support & Administrative Tasks

• Conduct weekly check-ins with existing clients via email

  • Share upcoming schedules and updates

  • Ask proactive questions (needs, support, opportunities)

• Send periodic client assessments/surveys to identify additional needs

• Maintain a proactive communication approach (not reactive)

• Provide regular updates and reports to the business owner

• Track assigned tasks and ensure completion without constant follow-up

• Support general administrative needs as assigned

Qualifications:

• Required Skills & Experience

• Strong written English communication skills (clear, professional, client-facing)

• Experience with LinkedIn and social media engagement

• Proven administrative or virtual assistant experience

• Highly organized with strong attention to detail

• Strong follow-through and task ownership

• Ability to manage multiple tasks and maintain accountability

• Preferred Qualifications

• Experience supporting entrepreneurs or small business owners

• Background in social media content creation (writing, graphics, or video)

• Customer service or client relationship management experience

• Ability to think proactively and suggest improvements

• Key Traits

• Diligent and reliable

• Proactive communicator

• Comfortable working with fast-paced, sometimes unstructured workflows

• Takes initiative without needing constant direction

Tools Required:

• LinkedIn (primary platform)

• Email platforms (Gmail/Outlook)

• Calendar tools (e.g., Calendly or similar)

• Communication tools (e.g., Slack)

• (Optional) Content creation tools (e.g., Canva, basic video editing tools(Capcut))

• Note: No CRM or social media scheduling tools are currently required; preference for manual, authentic engagement.

Shifts & Hours:

• Starting with a minimum of 10 hours per week; flexible working hours

  • Ideally to start with 5 hours per week first but open to the minimum of 10 depending on the final rate and business needs

Target Start Date:

• Flexible (not urgent)

• Hiring will proceed after careful candidate shortlisting (estimated 1–2 weeks)

• Prioritize finding the best match