These are some of the tasks of a General Virtual Assistant:

• Manage contact lists and customer spreadsheets
• Respond to emails, chat, and/or phone calls.
• Handle billing and accounting
• Manage your social media accounts (basic)
• Manage a contact list
• Maintain a calendar and set up meetings
• Organize managers’ calendars
• Prepare and send out e-mail newsletters
• Book travel and accommodations
• Schedule meetings
• Create presentations

A social media manager or SMM’s main role is to grow the audience of the business through social media. Their job duties are to research marketing trends, post content on each relevant platform, and encourage audience engagement. 

• Design and implement a social media strategy to align with business goals
• Generate, edit, publish and share engaging content daily
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook cover, profile pictures, and posts)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools, and applications

Many virtual assistants already have customer service backgrounds, which makes it easy to move them to a phone, email, or chat support role — part-time or full time as needed.

• Email support

• Engaging with customers and prospects on social media platforms

• Phone support

• Live chat support

• Checking voicemail and responding to it

• Upselling products/services

• Outbound calls/sales

• Receptionist services

• Creating tickets, responding to them, and closing them upon completing the tasks

The tasks of a virtual admin assistant are almost the same as the tasks of a general virtual assistant.

Sometimes it is just pure administrative work using different tools online. 

• Liaising with clients and suppliers
• Organizing files
• Managing emails
• Managing orders and shipments
• Organizing staff schedules

They are sometimes called “the backend support”.

Some of the duties of a Content Writer:

• Article writing
• Website content
• Revising content whenever customers or clients request changes
• Email newsletters
• Social media content
• eBook writing
• Product description and copywriting
• Blog posts

They categorize transactions and prepare financial statements for businesses using an accounting tool/software online. Below are some of the Bookkeeper tasks:

• Prepare and send invoices
• Record customer billings
• Record customer payments
• File vendor bills and payment records
• Make vendor payments
• Update payroll file
• Review forecasted cash flow
• Evaluate annual profit and loss estimates

Here are some of the common tasks of a graphic design virtual assistant:

• Making website graphics
• Social Media photos
• Business cards
• Infographics
• Image editing
• Flyers
• Book covers
• Brochures
• Branded characters

Typical responsibilities of a web developer include:

• Implementing new designs
• Producing sample sites
• Applying off-page SEO
• Meeting with clients to discuss requirements and/or project progress
• Using development tools to write and test code to develop solutions
• Developing skills and expertise in appropriate software/programming languages such as HTML and Javascript
• Managing and uploading website content