As a startup experiencing rapid growth, we require a versatile VA who can handle multiple responsibilities across website management, social media, marketplace administration, and general administrative tasks.
Key Responsibilities
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Website & Marketplace Management – 1st Phase Focus
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Manage the website (WordPress) and marketplace (drag-and-drop editor, no coding required)
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Review and approve partner profiles submitted via the website
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Update and maintain website content, ensuring accuracy, consistency, and SEO optimization
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Liaise with marketplace partners for profile completion, troubleshooting, and ongoing communications
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Enter and manage partner data in the CRM (Capsule)
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Social Media & Content Support
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Repurpose existing content (articles, podcasts, posts) for multiple channels: LinkedIn, Facebook, Instagram, company pages
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Edit content for public-facing posts (grammar, tone, formatting)
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Schedule posts at appropriate UK times (primarily 7:00 AM weekdays)
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Collaborate on content guidelines and approvals
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Podcast Support
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Assist with publishing podcast episodes (Buzzsprout)
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Manage show notes and related administrative tasks
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Repurpose podcast content for social media
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Administrative Support
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General support across various areas of the business
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Track tasks, follow processes, and maintain documentation
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Send end-of-day reports summarizing completed tasks and pending items
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Maintain organization of ongoing projects and partner/client communications
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Required Skills & Competencies
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Strong proficiency in WordPress, drag-and-drop website editors, and CMS platforms
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Familiarity with social media platforms (LinkedIn, Facebook, Instagram) and scheduling tools (e.g., Publer)
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Excellent written English skills for content editing
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Quick learner with the ability to adapt to new tools and processes efficiently
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Detail-oriented, organized, and able to follow step-by-step processes
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Basic understanding of SEO principles is a plus
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Self-motivated and proactive, able to work independently
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Flexible and collaborative in approach
Preferred Qualities
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Previous experience supporting startups or online communities
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Some awareness of professional industries or experience working with professional clients
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Comfort handling multiple hats: website, social media, and administrative support
Work Arrangement
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Remote and flexible schedule, with the expectation to post content according to UK time zones
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Initial hours: 5 per week for the first month, growing to 10+ hours as workload increases
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Regular reporting and communication via email and WhatsApp