Position Title:
Virtual Assistant – Admin Support, CRM Management, Video Editing & WordPress Content Upload
Client Overview
The client is a UK-based Business Coach who runs live events, coaching calls, Facebook ad campaigns, and educational content to generate leads and nurture clients. He is looking for a reliable and proactive Virtual Assistant who can support him with administrative tasks, CRM management, event setup, video editing/repurposing, and website content uploading.
This role is ideal for a highly organized VA with excellent written English, attention to detail, creative/video editing skills, and basic WordPress content management experience.
Core Responsibilities
- Email & Administrative Support
- Monitor and manage client email communications
- Respond to general client inquiries on behalf of the client
- Handle appointment rescheduling requests
- Follow up with no-show clients regarding rebooking
- Identify and flag emails requiring the client’s direct attention
- Maintain organized communication and inbox management
- CRM & Event Funnel Management (GoHighLevel / Genie AI)
The client runs recurring live events/webinars and requires assistance updating and managing event workflows.
Responsibilities include:
- Update automation workflows for upcoming events
- Modify event dates, calendar links, and booking systems
- Update landing pages and automation sequences
- Create/update calendar booking links
- Assist with funnel setup and backend admin tasks
- Follow existing SOPs/processes provided by the client
Platforms/Tools:
- GoHighLevel (Genie AI platform)
- Canva
- Vimeo
- Video Editing & Content Repurposing
The client creates educational and promotional videos regularly and needs support with editing and repurposing content.
Types of Videos:
- Meta/Facebook Ad Videos
- Short-form promotional videos
- Clean up raw recordings
- Remove filler words (“um,” “ah,” pauses)
- Add captions/subtitles
- Export platform-ready versions
- Authority/Educational Content
- Edit long-form educational videos (approx. 10 minutes)
- Create short-form clips/reels from long-form content
- Repurpose content for Instagram Reels, LinkedIn, YouTube Shorts, and other social platforms
Tools:
- Riverside
- Canva
- Basic social media formatting knowledge preferred
- WhatsApp Group Engagement Support
- Post scheduled messages inside WhatsApp groups
- Follow message templates/scripts provided by the client
- Send engagement reminders leading up to live events
- Assist during live events by posting prepared messages
- Live Event Support
- Attend monthly live online events/webinars
- Assist with chat engagement during live sessions
- Post pre-written responses/messages during events
- Maintain smooth audience interaction during sessions
Schedule:
- Approximately once per month
- UK afternoon hours (around 3 PM–5 PM UK time)
- WordPress Blog Upload & Formatting (NEW REQUIREMENT)
Further to the discussion, the VA will also be responsible for uploading and formatting blog articles on the client’s WordPress website using Elementor.
Responsibilities include:
- Upload 1 article per week to WordPress
- Input fully written content provided by the client
- Apply formatting instructions accurately using Elementor
- Insert internal and external links as instructed
- Upload and position images correctly within the blog
- Add SEO tags, titles, and metadata as provided
- Ensure formatting is clean, structured, and publication-ready
- Submit final draft to the client for approval (client will publish)
Required Skills & Qualifications
Essential Skills
- Excellent written English communication
- Strong attention to detail
- Strong organizational and administrative skills
- Ability to follow SOPs and instructions accurately
- Ability to work independently with minimal supervision
- Good communication and responsiveness
Preferred Experience
- Experience using GoHighLevel CRM
- Experience with video editing and content repurposing
- Familiarity with Riverside
- Familiarity with Canva
- Experience with WordPress and Elementor (blog upload required)
- Experience supporting coaches, consultants, or online businesses is a plus
Preferred Personality & Work Style
The client is looking for someone who is:
- Detail-oriented
- Reliable and proactive
- Organized and efficient
- Comfortable working independently
- Strong in written communication
- Adaptable and tech-savvy
Communication Preferences
- Primary communication via WhatsApp
- Client prefers voice notes for instructions and updates
Working Hours & Schedule
- Starting at approximately 10 hours per week
- Flexible schedule
- Potential for long-term ongoing support
- Some overlap required during monthly live events (UK timezone)
Important Client Notes & Preferences
Key Priorities
- Reduce time spent on repetitive admin tasks
- Delegate CRM/event setup processes
- Speed up video editing workflow
- Support content distribution and engagement
Important Notes
- Client already has a social media company handling posting/distribution
- VA role is focused on backend operations, CRM, editing, and engagement
- Existing SOPs and workflows are already in place
- Long-term support preferred if successful