Administrative Virtual Assistant (Strata / Real Estate Support)

Work Type: Full-Time (37 hours/week)
Schedule: NSW Business Hours (Australia)

Overview

We are looking for a professional and reliable Administrative Virtual Assistant to support day-to-day operations, with a preference for candidates who have experience in strata management and/or real estate administration.

The ideal candidate is detail-oriented, proactive, and confident in client communication, capable of handling both administrative tasks and client-facing responsibilities independently.

Key Responsibilities

  1. Administrative Support
  • Manage and organize emails, calendars, and documents
  • Prepare reports, documents, and correspondence as required
  • Maintain accurate records and files
  • Perform general administrative tasks to support daily operations
  1. Client Communication
  • Communicate with clients, tenants, or stakeholders via email and phone
  • Respond to inquiries in a timely and professional manner
  • Follow up on requests, documentation, and ongoing matters
  1. Systems & Data Management
  • Use client-provided software and systems efficiently
  • Input, update, and maintain data accurately
  • Ensure proper documentation and tracking of tasks and communications
  1. Real Estate / Strata Support (Preferred)
  • Assist with tasks related to property or strata management (if applicable)
  • Handle documentation, coordination, and communication related to properties
  • Support workflows specific to real estate or strata operations

Preferred Skills & Experience

  • Previous experience in administrative support roles (mid to senior level)
  • Strong written and verbal English communication skills
  • Experience in real estate or strata management (highly preferred)
  • Comfortable handling client-facing communication (email & phone)
  • Highly organized, detail-oriented, and able to work independently
  • Quick to learn and adapt to new systems and tools

Work Setup

  • Hours: 37 hours per week
  • Schedule: NSW (Australia) business hours
  • Tools: Client-provided systems/software